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    GUEST-INFORMATION

     

     

    Bathrobes                                        

    Bathrobes free of charge are available for the duration of the stay at the reception. A refundable deposit will be charged.

     

    Bathroom stool   Available upon request at the reception.

     

    Blankets  

    Blankets are available upon request. Please contact the reception.

     

    Breakfast  

    Breakfast is served in the restaurant on the first floor:

    Mon-Fri          06.30 am  -   10.00 am
    Sat   07.00 am  - 10.00 am

    Sun

     

     

    08.00 am

     

     -

     

    10.00 am

     

     

    Business- Station  

    For your convenience you find a computer with internet access at the reception.

    Check-out

      We kindly ask you to leave the room by 11 am. Should you wish to keep your room after this time, please check with reception.

    Cafeteria

     

     

     

     

     

    Opening hours:

          Snack  06.30 am (Sun 07.30 am)   -  12.00 pm
         Lunch   11.30 am   -  14.00 pm
     

    Dinner  

     

     18.30 am

     

      -

     

      21.45 pm
    Confectionery-Shop  

    Would you like to surprise your friends at home with a nice little present? Come to our Confectionery-Shop!

     

    Electricity      

    Alternating current 230 voltage
    Plug adapters are available for a deposit at the reception.

     

    Exchange

     

    Foreign currency and traveller cheques can be changed at the reception desk. We accept AMERICAN-EXPRESS, DINERS, MASTERCARD, VISA and MAESTRO.

     

    Fire                                                           

    If you discover a fire you should:


    ⦁    Report the outbreak immediately at the reception (No 99)
    ⦁    Close all doors and stay in the room

     

    You can help prevent fires by:


    ⦁    Not smoking in bed
    ⦁    Not throwing cigarette-ends or matchsticks into the wastepaper basket
    ⦁    Not using your own heating appliances
      

    Hygiene                            Toothbrush, razor and further toiletries are available on request at the reception.

     

    Internet  

    In the hotel and in all rooms is the fee-based and secure public W-LAN from Swisscom Mobile available. Access Cards can be purchased at the reception.
    In the reception area, the Cafeteria and in the restaurant, a free Wi-Fi is available.

     

    Kettles  

    Kettles free of charge are available for the duration of the stay at the reception. A refundable deposit will be charged.

     

    Laundry  

    We offer laundry services for our guests. Leave the clothes in the laundry bag on the bed along with the laundry list and call the front desk. Details can be found in the laundry list.

     

    Luggage  

    For luggage service, please contact the reception.

     

    Parking   The garage is behind the hotel (passage through the bar). There are reserved places for our hotel guests. Please ask at the reception for a ticket (CHF 10.00 per day).
    Pharmacy  

    Nearest pharmacy: Schwanen Apotheke, Weite Gasse 21, 5400 Baden

    Phone 056 221 14 00

     

    Pillows  

    An extra pillow is supplied on request at the reception. Please note our pillow menu, which you will find in the hotel's folder.

     

    Restaurant 1st floor

     

     

                       

    Opening hours

                                                        Mon-Fri      06.30 am  -   10.00 am
       Sat 07.00 am  - 10.00 am

     

     

     Sun

     

    08.00 am

     

     -

     

    10.00 am

     

     Room-key                                     

                                      It fits as well to the door at the main street and the exit to the parking.
    Please leave the key at the reception when checking out. Thank you.
      
    Room service    You will find in the hotel documentation the menu with a selection of food and beverages as well as order times.

     

    Safe  

    Please note that liability for contents in the room safe is limited by CHF 1000.00. Please leave the safe open when you check out.

     

    Sauna  

    The sauna is located on the 14th Floor. Please make your appointment at the reception.

     

    Sewing Service  

    Our sewing service is available for all kinds of small repairs, such as sewing on buttons. Please contact the reception.

     

    Telephone  

    For an external call, first dial a 0 and then the desired number. For the reception please dial 99.
    Usually an additional fee will be charged. It includes duty, taxes, expenses, hire of telephone and staff costs.

     

    Ticket service   On request, we will order your tickets for cinema, theatre, trips, etc. Please contact the reception. For this, we need your credit card details.